Terms of service

Terms of Service Agreement

THIS DOCUMENT IS AN ELECTRONIC RECORD UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND RELATED RULES. IT IS PUBLISHED IN ACCORDANCE WITH APPLICABLE LAWS, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020.

PLEASE READ THESE TERMS AND CONDITIONS ('T&C') CAREFULLY. BY USING WWW.BUMTUM.IN OR OUR MOBILE APPLICATION (COLLECTIVELY, 'WEBSITE'), YOU AGREE TO BE BOUND BY THESE TERMS.

1. Eligibility

Only individuals who can form legally binding contracts under Indian law may use this Website.
Minors must transact through their legal guardians.
Business entities must have proper authorization to use the Website.

2. Amendments

Bumtum (FAMILYCARE CONSUMER PRIVATE LIMITED) reserves the right to modify these T&Cs at any time.
Continued use after changes constitutes acceptance of revised terms.

3. Products

Products are for personal use only unless otherwise agreed.
We reserve the right to cancel orders suspected of violating these terms.
Product descriptions and images are indicative; actual products may vary.

4. Pricing & Payments

Prices include GST but exclude delivery charges (₹50 for orders below ₹499).
Accepted payment methods: Credit/Debit Cards, Net Banking, UPI, Wallets, COD.

5. Account Responsibility

You are responsible for maintaining account confidentiality.
Notify us immediately of any unauthorized account access.

6. Intellectual Property

All Website content, trademarks, and product designs are our property.
Unauthorized use of any materials is prohibited.

7. User Conduct

Prohibited activities include:

Illegal use of the Website
Spamming or harassing other users
Violating network security
Posting objectionable content

8. Shipping & Delivery

Standard delivery time: 5-7 business days.
Multiple-item orders may ship separately.
Tracking information provided post-dispatch.

9. Returns & Refunds

Refer to our separate Return Policy for details.

10. Limitation of Liability

We are not liable for:
- Third-party website content
- Unavoidable delivery delays
- Minor product variations

11. Governing Law

These terms are governed by Indian law.
Disputes subject to jurisdiction of courts in Madhya Pradesh.

Contact Information:
FAMILYCARE CONSUMER PRIVATE LIMITED
Plot No. 111-112, Pithampur Industrial Area,
Sector-2, Pithampur, Madhya Pradesh - 454775
Email: Support@bumtum.in
Phone: +91 9109141566